Case Study: Costa Coffee
Costa Coffee was founded in London in 1971 by two brothers Bruno and Sergio Costa as a wholesale operation supplying roasted coffee to caterers and specialist Italian coffee shops. Acquired by Whitbread in 1995, it was sold in 2019 to The Coca-Cola Company in a deal worth £3.9bn, and has grown to 3,401 stores across 31 countries and 18,412 employees. The business has over 2,000 UK restaurants, over 6,000 Costa Express vending facilities and a further 1,280 outlets overseas.
Behind every great cup of coffee is a Barista and an even greater espresso machine. Costa Coffee espresso machines can individually produce over 300 cups of coffee everyday, feeding the nations caffeine needs. Those coffee machines must all be cleaned to the same specification, producing the same great taste across every Costa outlet.
A traditional espresso machine is also a sophisticated, multi-faceted device, it comes with an in-depth maintenance protocol , giving each of its individual parts TLC. In order to clean the espresso machine, the cleaning tools must be stored in a safe and convenient manner.
Following a detailed brief we combined out expert knowledge, design and craftsmanship to create a bespoke flight case that involved many of the standard features, as well as additional bespoke add-ons to meet the needs of the specific projects. Made from strong aluminium extrusion combined with light weight astraboard construction, the flight case was the perfect solution to storing the Barista tools.
The custom cut foam interior meant the barista tools fitted snuggly in place, with no wiggle room for damage. The custom branded on the front of the flight case meant it was instantly recognisable from the outside.